Retail Sales Team Lead: Coach, Drive Results

American Eagle Outfitters, Inc.; Dedham (MA); On-site; USD 39,000 - 61,000; Full time

Benefits offered by this job

Health care benefits

401(k) retirement benefits

Employee stock purchase program

Paid time off

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Selling Team Leader to act as the Store Team Leader's right hand in developing and implementing business strategy and leading daily store operations.

You will train and coach a high-performing team to deliver an unforgettable guest experience while meeting sales goals and brand standards. You will recruit, train, and develop staff, provide ongoing coaching, and ensure operational excellence across merchandising, guest service, and safety.

Qualifications

• Experience leading a retail team and driving sales targets.
• Ability to train, coach, and develop team members.
• Strong focus on guest experience and brand standards.

Responsibilities

• Drive sales as a Leader on Duty, maximize fitting room and salesfloor productivity.
• Develop short and long-term business plans to improve KPIs.
• Recruit, hire and train staff to maintain adequate store coverage.
• Provide real-time coaching and performance feedback.
• Maintain visual standards and ensure fitting rooms are guest-ready.
• Uphold store safety, asset protection, and company policies.

Skills

Sales leadership

Team coaching

Guest experience

Merchandising standards

Operational excellence

Job description

American Eagle Outfitters, Inc. is seeking a full-time Selling Team Leader to act as the Store Team Leader's right hand in developing and implementing business strategy and leading daily store operations.

You will train and coach a high-performing team to deliver an unforgettable guest experience while meeting sales goals and brand standards. You will recruit, train, and develop staff, provide ongoing coaching, and ensure operational excellence across merchandising, guest service, and safety.