Retail Sales Support: Inventory & POS with Employee Discount

ragbone; Washington (District of Columbia); On-site; USD 49,594,000 - 66,125,000; Full time

Benefits offered by this job

Clothing Allowance

Generous Employee Discount

Job summary

rag & bone is seeking a Sales Support Associate to assist both back-of-house and front-of-house operations, including receiving, packing, stock organization, phones, and policy execution. Front-of-house duties span greeter, runner, cashier, and POS support to ensure smooth product flow and exceptional service.

The role emphasizes active collaboration with store leadership, accurate inventory handling, and alignment with brand standards. The position is full-time with 32–40 hours weekly.

Qualifications

• Prior work experience in a retail stock, logistics, and/or customer service.
• Be original and authentic.
• Innovate and solve problems.
• Work together to get results.
• Be disciplined and competitive.
• Take initiative and make things happen.

Responsibilities

• Partner with the Operations Supervisor and Store Management to ensure brand representation as portrayed through product, store maintenance, and customer service.
• Assist with inventory and stock management.
• Ensure maximization of storage and capacity in all product and supply categories.
• Assist with the investigation and rectification of inventory discrepancies.
• Contribute to low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints.
• Work with the sales team to provide exemplary customer service (POS, repairs, dry-cleaning, alterations).
• Have proper understanding of BOH/FOH IT systems, including POS transaction.
• Meet store and metric goals.
• Ensure brand mission is brought to life and introduced to everyone that walks into our store.
• Provide assistance to Visual Merchandising on floor sets and window changes.
• Maintain knowledge of all policies and procedures.
• Consistently act within rag & bone core values.
• Identify opportunities to support the team in delivering best in class customer service.
• Contribute to a positive, fun, professional, productive store atmosphere.

Skills

The Customer Rules

Be a Good Human

Have No Fear

Own Every Decision

Quality Matters

Make S**t Happen

Job description

rag & bone is seeking a Sales Support Associate to assist both back-of-house and front-of-house operations, including receiving, packing, stock organization, phones, and policy execution. Front-of-house duties span greeter, runner, cashier, and POS support to ensure smooth product flow and exceptional service.

The role emphasizes active collaboration with store leadership, accurate inventory handling, and alignment with brand standards. The position is full-time with 32–40 hours weekly.