Retail Sales Supervisor — Lead on the Floor

Leap Inc; Los Angeles (CA); Sur place; USD 32 000 - 34 000; Plein temps

Avantages offerts par ce poste

Bonus eligible

Medical, dental, and vision benefits (

401(k)

Accrued PTO

Employee discount and wardrobe allotme

Résumé du poste

Leap Inc is seeking a passionate Sales Supervisor to lead a boutique on the floor, drive daily sales, and deliver an elevated customer experience. You’ll act as Leader on Duty, partner with Store leadership, and coach a high-performing team to meet brand standards and store KPIs.

You will oversee daily operations, merchandising, inventory, and events while maintaining a culture of accountability and collaboration. This role offers bonus eligibility and comprehensive Leap Perks.

Qualifications

• 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments.
• Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment.
• Strong customer-focused selling skills with the ability to build relationships, provide product expertise, and create memorable experiences.
• Strong communication skills with the ability to provide feedback, motivate others, and build positive team relationships.
• Oversees daily sales floor standards, including organization, replenishment, cleanliness, and overall store presentation.
• Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace preferred.
• Flexible availability, including days, evenings, weekends, and holidays.

Responsabilités

• Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and strong selling behaviors.
• Monitor business performance throughout the day, identifying opportunities and adjusting priorities to maximize results.
• Reinforce product knowledge, storytelling, and personalized selling techniques to elevate the customer experience.
• Create meaningful customer connections through authentic engagement, product expertise, and personalized service.
• Coach associates to deliver thoughtful recommendations and experiences that drive customer loyalty and repeat business.
• Serve as Leader on Duty by overseeing daily store execution and ensuring the team is prepared to deliver an exceptional customer experience.
• Execute brand standards across visual merchandising, inventory management, shipment processing, and daily operations while maintaining compliance with company policies.

Connaissances

Retail leadership

Customer service

Communication

Visual merchandising

Team development

Store operations

Shopify

Endear CRM

Slack

Google Workspace

Outils

Shopify

Endear CRM

Slack

Google Workspace

Description du poste

Leap Inc is seeking a passionate Sales Supervisor to lead a boutique on the floor, drive daily sales, and deliver an elevated customer experience. You’ll act as Leader on Duty, partner with Store leadership, and coach a high-performing team to meet brand standards and store KPIs.

You will oversee daily operations, merchandising, inventory, and events while maintaining a culture of accountability and collaboration. This role offers bonus eligibility and comprehensive Leap Perks.