Retail Sales Supervisor - Lead & Elevate Service

Steve Madden; Katy (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Steve Madden in Katy, Texas is seeking a capable team member to support store operations in the absence of the Store Manager. You will oversee daily tasks, greet customers, maintain product knowledge, and ensure an organized sales floor.

This role emphasizes strong interpersonal skills, reliable scheduling, and effective merchandising, stock handling, and floor maintenance to deliver outstanding service.

Qualifications

• High school diploma or equivalent.
• Ability to read, write and understand English.
• 6-12 months retail experience.
• Strong interpersonal and customer service skills.

Responsibilities

• Supervise scheduled shifts in Store Manager's absence.
• Provide excellent customer service and greet customers.
• Maintain product knowledge and promotions.
• Assist in floor moves, merchandising, cleaning, and stockroom duties.
• Assist in processing and replenishing merchandise; monitor stock.

Skills

Customer service

Sales skills

Merchandising

Stock management

Education

High school diploma or equivalent

Job description

Steve Madden in Katy, Texas is seeking a capable team member to support store operations in the absence of the Store Manager. You will oversee daily tasks, greet customers, maintain product knowledge, and ensure an organized sales floor.

This role emphasizes strong interpersonal skills, reliable scheduling, and effective merchandising, stock handling, and floor maintenance to deliver outstanding service.