Retail Sales Supervisor - Lead & Elevate Customer Experience

Staples, Inc.; Riverdale (NJ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Flexible part-time or full-time hours

Generous paid time off

Weekly pay

Career development program

Associate discounts on merchandise,服务与

Discounts at retailers and restaurants

401(k) plan with company match

Dental and vision insurance

Job summary

Staples, Inc. is seeking a Retail Sales Supervisor in New Jersey to champion customer engagement and oversee front-of-store operations. You and the store team will focus on increasing sales, conversions and service, while actively engaging customers to provide complete solutions. Hiring immediately.

The role emphasizes coaching a team, owning merchandising activities, and delivering an exceptional store experience with adaptability to store needs and initiatives.

Qualifications

• 1+ year experience selling retail products or services.
• Ability to engage with customers and understand their needs.
• Effective communication, organization, and adaptability to changing priorities.
• Experience coaching a team and supervising others.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to manage conflict in a calm and cooperative manner.
• Demonstrates honesty and integrity with customer and business information.
• Ability to lift/move materials up to 50 pounds and stand/walk for extended periods.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives and adapt to changes or additional duties as assigned.
• Remain available and actively support an engaging store environment.
• Complete daily merchandising and sales tasks within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Coach the team on behaviors that win, delivering great customer service and results through role playing and feedback.

Skills

Flexible schedule

Retail sales experience

Customer engagement

Effective communication

Organization

Coaching / supervision

Conflict management

Honesty and integrity

Physical ability to lift 10-50 lbs

Job description

Staples, Inc. is seeking a Retail Sales Supervisor in New Jersey to champion customer engagement and oversee front-of-store operations. You and the store team will focus on increasing sales, conversions and service, while actively engaging customers to provide complete solutions. Hiring immediately.

The role emphasizes coaching a team, owning merchandising activities, and delivering an exceptional store experience with adaptability to store needs and initiatives.