Retail Sales Supervisor: Lead Teams, Elevate Service

Staples, Inc.; New York (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career development program

Associate discounts

Retail discounts

401(k) plan

Dental and vision insurance

Job summary

Staples, Inc. in New York, NY is seeking Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations. You and the store team will focus on increasing sales, conversions and service, while actively engaging customers to provide complete solutions.

Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. This position offers flexible hours, both part-time and full-time, generous paid time off, weekly pay

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• 1+ year experience selling retail products or services.
• Must be able to and want to engage with customers and understand their needs.
• Effective communication skills, organization, and adaptive to changing business priorities.
• Experience coaching a team and/or supervising others.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned.
• Remain available and always support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback.
• Be flexible to perform other duties as assigned.

Skills

Customer engagement

Sales coaching

Communication

Team supervision

Job description

Staples, Inc. in New York, NY is seeking Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations. You and the store team will focus on increasing sales, conversions and service, while actively engaging customers to provide complete solutions.

Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. This position offers flexible hours, both part-time and full-time, generous paid time off, weekly pay