Retail Sales Leader: Elevate Service & Conversions

Staples; City of Olean (NY); On-site; USD 42,000 - 60,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career development program

Associate discounts

401(k) match

Dental and vision insurance

Medical coverage

Job summary

Staples is seeking a Retail Sales Supervisor in New York to lead front-of-store operations and champion customer engagement. You will guide the team to increase sales, conversions, and service while delivering total solutions to customers.

The role emphasizes coaching, weekly merchandising, and adapting to store needs in a fast-paced retail environment. You will direct daily tasks, participate in operations with the GM, and coach the team to provide an exceptional shopping experience with

Qualifications

• Flexible schedule based on store needs.
• Minimum 1 year of retail product or service sales experience.
• Ability to engage with customers and understand their needs.
• Strong communication and organizational skills; adaptable to changing priorities.
• Experience coaching a team or supervising others.
• Ability to work cooperatively in a fast-paced environment.
• Ability to manage conflicts in a professional manner.
• Demonstrates honesty and integrity with customer and business information.
• Ability to lift/move 10–50 pounds, climb ladders, and stand/walk for extended periods.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on exceptional store experience, consultative selling, driving conversion, and total solutions for every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience.
• Champion company initiatives; adapt to changes and take on additional duties as assigned.
• Remain available and support an engaging environment.
• Complete daily merchandising and sales tasks within the store.
• Assist with completing and delegating operational tasks with the GM.
• Peer coach the team on behaviors to win, deliver great service, and achieve results via role play and feedback.
• Be flexible to perform other duties as assigned.

Skills

Flexibility

Retail sales experience

Customer engagement

Communication

People management

Teamwork under pressure

Conflict resolution

Integrity

Physical stamina

Job description

Staples is seeking a Retail Sales Supervisor in New York to lead front-of-store operations and champion customer engagement. You will guide the team to increase sales, conversions, and service while delivering total solutions to customers.

The role emphasizes coaching, weekly merchandising, and adapting to store needs in a fast-paced retail environment. You will direct daily tasks, participate in operations with the GM, and coach the team to provide an exceptional shopping experience with