Retail Sales Leader: Inspire, Train & Deliver Results

Steve Madden; Central Valley (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

Life & Disability Benefits

401K with company match

Paid time off

Virtual Health Care

Employee discount

Job summary

Steve Madden in New York seeks a full-time Sales Supervisor to support the management team and lead a dynamic retail team. You will help achieve sales targets while delivering outstanding customer service.

Responsibilities include coaching staff, coordinating floor operations, and liaising with store management and corporate. A flexible schedule, strong communication, and 2–3 years retail experience are preferred.

Qualifications

• Minimum of 2-3 years of retail experience.
• High school diploma or equivalent preferred.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Excellent team-building skills.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Lead, inspire, and motivate the team to achieve sales targets and provide exceptional customer service.
• Assist in training and developing a successful sales team.
• Ensure that all customer service initiatives are in place to address issues quickly and courteously.
• Act as a liaison between customers, sales associates, the Assistant Store Manager, and the Store Manager.
• Communicate effectively with customers, team members, management, and corporate stakeholders.
• Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed.
• Be flexible and occasionally perform work outside of your specific role.

Skills

Retail experience

Organizational skills

Team-building

Verbal and written communication

Flexibility

Education

High school diploma or equivalent

Job description

Steve Madden in New York seeks a full-time Sales Supervisor to support the management team and lead a dynamic retail team. You will help achieve sales targets while delivering outstanding customer service.

Responsibilities include coaching staff, coordinating floor operations, and liaising with store management and corporate. A flexible schedule, strong communication, and 2–3 years retail experience are preferred.