Retail Sales Supervisor: Lead, Coach & Boost Conversions

Staples; Mayfield Heights (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flexible hours

Weekly pay

Career development program

Associate discounts

Retail discounts

401(k) match

Dental insurance

Vision insurance

Medical coverage for full-time

Job summary

Staples is seeking a Retail Sales Supervisor in Mayfield Heights to champion customer engagement and oversee front-of-store operations. You and the store team will focus on increasing sales, conversions and service while actively engaging customers to provide complete solutions.

Responsibilities include coaching the team, managing weekly sales and merchandising tasks, and acting as Floor Leader to ensure an exceptional customer experience. Flexible hours and growth opportunities available.

Qualifications

• 1+ year experience selling retail products or services.
• Ability to engage with customers to understand needs.
• Effective communication and organization.
• Able to work flexible schedule.
• Experience coaching a team.

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience.
• Champion company initiatives and adapt to changes or additional duties.
• Complete daily merchandising and sales tasks and assist with operational duties with the GM.
• Coach the team on behaviors to win and deliver results through role playing and feedback.

Skills

Customer engagement

Coaching team

Supervising others

Communication skills

Job description

Staples is seeking a Retail Sales Supervisor in Mayfield Heights to champion customer engagement and oversee front-of-store operations. You and the store team will focus on increasing sales, conversions and service while actively engaging customers to provide complete solutions.

Responsibilities include coaching the team, managing weekly sales and merchandising tasks, and acting as Floor Leader to ensure an exceptional customer experience. Flexible hours and growth opportunities available.