Retail Sales Supervisor

Staples Stores; Hamden (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Retail Sales Supervisor to lead customer engagement and oversee store operations. This role involves increasing sales, coaching the team, and ensuring exceptional service. Candidates should have retail experience and strong communication skills. Join a dynamic environment that values flexibility and career development, offering a range of benefits including discounts and health plans. This is a fantastic opportunity for those looking to advance in retail management.

Benefits

Flexible hours

Paid time off

Weekly pay

Career development

Associate discounts

401(k) with match

Health benefits

Qualifications

• At least 1 year of retail sales experience is required.
• Strong customer engagement and coaching skills are essential.

Responsibilities

• Provide peer coaching and support to the store team.
• Focus on providing an exceptional store experience and consultative selling.
• Own weekly sales and merchandising activities.

Skills

Retail Sales Experience

Customer Engagement

Coaching Skills

Communication Skills

Organizational Skills

Conflict Management

Job description

Join to apply for the Retail Sales Supervisor role at Staples Stores.

Job Overview: Retail Sales Supervisors champion customer engagement and oversee the front of store operations. Responsibilities include increasing sales, conversions, and service, actively engaging customers to provide complete solutions, and supporting team coaching to drive customer service and sales.

Benefits:

• Flexible part-time or full-time hours, paid time off, weekly pay, and career development
• Associate discounts, retail and restaurant discounts, 401(k) with match, health benefits, and more

Key Responsibilities:

• Provide peer coaching and support to the store team
• Focus on providing an exceptional store experience and consultative selling
• Own weekly sales and merchandising activities
• Perform Floor Leader duties, directing team efforts
• Champion company initiatives and adapt to change
• Support operational tasks and delegate as needed
• Maintain an engaging environment and support team behaviors

Essential Skills and Experience:

• Flexible schedule based on store needs
• At least 1 year of retail sales experience
• Strong customer engagement skills
• Effective communication and organizational skills
• Experience coaching or supervising teams
• Ability to work in a high-paced environment and manage conflict
• Physical ability to lift/move materials (10-50 pounds), climb ladders, stand, and walk

Additional Information:

• Position is full-time, mid-senior level, in retail sales and business development within retail office equipment
• Staples does not sponsor work visas for this position