Retail Sales Supervisor

Staples Stores; Greenfield (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking retail leader as a Retail Sales Supervisor, where your passion for customer service and sales will shine. This role offers the chance to lead a team, engage with customers, and drive sales in a dynamic environment. You'll be pivotal in enhancing the store experience, coaching your peers, and adapting to the ever-changing retail landscape. With flexible hours and a commitment to career development, this is an exciting opportunity to grow within a company that values its people and encourages innovation. If you're ready to make a significant impact in the retail industry, this is the position for you!

Benefits

Flexible part-time or full-time hours

Generous paid time off

Weekly pay

Career development program

Associate discounts

401(k) plan with company match

Dental and vision insurance

Medical coverage for full-time

Qualifications

• 1+ year experience in retail sales or customer service.
• Strong communication and organizational skills are essential.

Responsibilities

• Drive customer service, sales, and conversion in the store.
• Provide coaching and support to the store team.
• Manage weekly sales and merchandising activities.

Skills

Customer Engagement

Sales Experience

Effective Communication

Team Coaching

Conflict Management

Adaptability

Education

High School Diploma or equivalent

Job description

Here are the job details from your search. Take a look and get inspired.

• Locations: 259 Mohawk Trail, Greenfield, MA, 01301, US (On-site)
• Job Shift: Flex Hours

Job Description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions, and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Benefits

• Flexible part-time hours or full-time (depending on the store’s needs)
• Generous paid time off
• Weekly pay and career development program
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more
• 401(k) plan with a company match
• Dental and vision insurance, full-time eligible for medical coverage
• And many more benefits
• Compensation based on qualifications and experience

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned.
• Remain available and always support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback.
• Be flexible to perform other duties as assigned.

Essential Skills and Experience

• Able to work a flexible schedule based on the store’s needs.
• 1+ year experience selling retail products or services.
• Must be able to and want to engage with customers and understand their needs.
• Effective communication skills, organization, and adaptive to changing business priorities.
• Experience coaching a team and/or supervising others.
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, non-confrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.

Staples does not sponsor applicants for work visas for this position.

About Us

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.