Retail Administration Supervisor

Marshalls; Greenfield (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a leading off-price retailer where every day offers opportunities for growth and achievement. In this role, you will support store management in various administrative functions while ensuring an excellent customer experience. You will be responsible for maintaining store organization, assisting in the hiring process, and promoting a culture of honesty and integrity. With a focus on teamwork and communication, this position allows you to thrive in a supportive environment that values diversity and collaboration. If you are ready to make an impact and grow your career, this opportunity is perfect for you!

Benefits

Associate discount

EAP

Smoking cessation

Bereavement

401(k) contributions

Child care discounts

Pet insurance

Referral bonuses

Medical/dental/vision

Paid parental leave

Qualifications

• Strong communication and organizational skills are essential.
• Must be able to train others and work flexible hours.

Responsibilities

• Supports store management with administrative functions.
• Ensures excellent customer experience and store cleanliness.
• Participates in the hiring and onboarding processes.

Skills

Communication Skills

Organizational Skills

Multi-tasking

Teamwork

Education

1 year retail experience

6 months leadership experience

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Supports store management in the execution of store related administrative functions. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates
• Maintains Associate personnel files
• Performs daily cash office functions and maintains cash office standards
• Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
• Maintains proper Associate coverage in service areas for a positive customer experience
• Supports and responds to coverage needs throughout the store
• Ensures store team executes tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment

Who We’re Looking For: You.

• Able to work a flexible schedule, including nights and weekends
• Outstanding communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others
• 1 year retail and 6 months of leadership experience

Benefits include:

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses

Those who meet service or hours requirements are also eligible for:

• 401(k) match
• Medical/dental/vision
• HSA
• Health care FSA
• Life insurance
• Short/long term disability
• Paid parental leave
• Paid holidays/vacation/sick
• Auto/home insurance discounts
• Scholarship program
• Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

8550 W. Sura Lane

Location:

USA Marshalls Store 1363 Greenfield WI

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.