Retail Sales Supervisor

Staples Stores; Brea (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and forward-thinking retail environment as a Retail Sales Supervisor where your leadership skills will shine. This role focuses on enhancing customer engagement and overseeing store operations to boost sales and service. You will coach your team to provide exceptional customer experiences while adapting to the fast-paced retail landscape. With flexible hours and a variety of benefits, this opportunity invites you to be part of a brand transformation in the retail industry, empowering both customers and employees. If you're passionate about retail and ready to make a difference, this is the perfect fit for you!

Benefits

Flexible Hours

Generous Paid Time Off

Weekly Pay

Career Development Program

Associate Discounts

401(k) Plan with Company Match

Dental and Vision Insurance

Medical Coverage for Full-time Employees

Qualifications

• 1+ year of experience in retail sales or customer service.
• Ability to work flexible hours based on store needs.

Responsibilities

• Drive customer service, sales, and conversion through coaching.
• Ensure an exceptional store experience and consultative selling.

Skills

Customer Engagement

Retail Sales

Effective Communication

Team Coaching

Conflict Management

Flexibility

Education

High School Diploma or Equivalent

Job description

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• Locations 2375 E Imperial Hwy, Brea, CA, 92821, US (On-site)
• Job Shift Flex Hours

Job Description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Benefits

• Flexible part time hours or full-time (depending on the store’s needs)
• Generous paid time off
• Weekly pay and career development program
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance, full-time eligible for medical coverage
• And many more benefits
• Compensation based on qualifications and experience

Responsibilities

• Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
• Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer.
• Own weekly sales and merchandising activities.
• Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store.
• Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned.
• Remain available and always support an engaging environment.
• Complete daily tasks for merchandising and sales opportunities within the store.
• Assist with completing and delegating operational tasks in partnership with the GM.
• Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback.
• Be flexible to perform other duties as assigned.

Essential Skills and Experience

• Able to work a flexible schedule based on the store’s needs.
• 1+ year experience selling retail products or services.
• Must be able to and want to engage with customers and understand their needs.
• Effective communication skills, organization, and adaptive to changing business priorities.
• Experience coaching a team and/or supervising others.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.

Staples does not sponsor applicants for work visas for this position.

About Us

The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.