Retail Supervisor, Full Time, Merchandising - Quail Creek Crossing

Gap Inc.; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a Retail Supervisor to lead and inspire a team in delivering exceptional customer experiences. In this full-time role, you'll support the store leadership while embodying the company’s values and promoting customer loyalty. Your responsibilities will include guiding employees, leveraging technology, and ensuring compliance in a dynamic retail environment. If you thrive in a flexible, fast-paced setting and are passionate about retail, this opportunity is perfect for you!

Qualifications

• Ability to treat customers and employees with respect.
• Strong communication skills and team collaboration.

Responsibilities

• Support store leadership and execute tasks efficiently.
• Promote customer loyalty and educate on loyalty programs.
• Ensure compliance standards are met.

Skills

Customer Service

Team Leadership

Communication

Technology Utilization

Sales Strategies

Job description

Retail Supervisor, Full Time, Merchandising - Quail Creek Crossing

Pay: Competitive

Location: Remote

Employment type: Full-Time

Job Description

• Req#: R189247

About the Role

In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. Your focus will be on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Collaborating with your leadership team, your goal is to model and teach behaviors that deliver a best-in-class customer experience.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote customer loyalty by educating customers about our loyalty programs.
• Become an expert in the brand's selling behaviors by role modeling these behaviors with every customer, providing an exceptional customer experience.
• Support sales leaders during non-peak hours, with the customer as the primary focus.
• Collaborate effectively with employees and ensure work tasks are completed efficiently to support store operations.
• Build and share expertise in the product lifecycle.
• Assist in completing work before or after store hours, including opening and closing checklists.
• Leverage omni-channel strategies to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• You embody Gap Inc’s Purpose, Mission, Vision, Values, and Behaviors.
• You provide clear and direct communication of expectations.
• You utilize technology effectively to engage with customers and team members to meet goals.
• You demonstrate interest and initiative towards continuous improvement and growth.
• You are flexible to work various shifts, including holidays, evenings, overnights, and weekends.
• You can maneuver around the sales floor, stockroom, and office, and can lift up to 30 pounds.

About the Company

Gap Inc. is the largest specialty retailer in the United States and ranks third internationally, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, including 2,406 in the U.S.