Retail Sales Specialist — Elevate the Customer Experience

Williams-Sonoma, Inc.; Salem (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous employee discount

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health benefits, dental and vision

Job summary

Williams-Sonoma, Inc. in Salem, NH seeks a friendly Sales Associate to provide exceptional customer service and share product knowledge in a fast-paced specialty retail environment. You will help customers with gift services, manage transactions, and contribute to a well-presented store.

The role emphasizes achieving sales goals, working in a collaborative team, and maintaining a high standard of customer care across the store. Benefits include employee discounts and health benefits.

Qualifications

• 1-2 years customer service or retail sales experience
• High school diploma or equivalent
• Full-time associates must have open availability for varied shifts
• Part-Time Flex requires weekend and midweek availability

Responsibilities

• Provide sincere, friendly and energetic customer service and promote World-Class service standards
• Maintain knowledge of current sales and promotions
• Assist customers with gift wrap, registry, and special orders
• Operate POS system for sales, returns, and exchanges
• Support visual merchandising and store cleanliness
• Process, ticket, and restock merchandise
• Adhere to company policies

Skills

Customer service

Sales skills

Team player

Time management

Education

High school diploma or equivalent

Job description

Williams-Sonoma, Inc. in Salem, NH seeks a friendly Sales Associate to provide exceptional customer service and share product knowledge in a fast-paced specialty retail environment. You will help customers with gift services, manage transactions, and contribute to a well-presented store.

The role emphasizes achieving sales goals, working in a collaborative team, and maintaining a high standard of customer care across the store. Benefits include employee discounts and health benefits.