Retail Sales Specialist — Customer Experience

Williams-Sonoma, Inc.; Durham (NC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee discount

401(k) plan

Health benefits

Paid vacations

Dental and vision insurance

Job summary

Williams-Sonoma, Inc. in Durham, NC is seeking a Sales Associate to provide customers with a unique shopping experience through exceptional service.

You will use effective selling techniques and in-depth product knowledge in our fast-paced, specialty retail environment. In this role, you will build sales, assist with services like gift wrap and catalogs, maintain visual merchandising, operate the POS system, and collaborate with the team to meet daily goals while ensuring a welcoming store

Qualifications

• 1- to 2-years customer service and retail sales experience.
• Open availability for full-time positions and weekend shifts.
• Ability to provide high-quality customer service and meet sales goals.

Responsibilities

• Provide sincere, friendly customer service and build sales.
• Assist with services including gift wrap, gift registry, and catalog orders.
• Operate POS system and process transactions accurately.
• Maintain visual merchandise, signage, and store cleanliness.
• Meet daily sales goals and contribute to team targets.

Skills

Customer service

Sales skills

Teamwork

Time management

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. in Durham, NC is seeking a Sales Associate to provide customers with a unique shopping experience through exceptional service.

You will use effective selling techniques and in-depth product knowledge in our fast-paced, specialty retail environment. In this role, you will build sales, assist with services like gift wrap and catalogs, maintain visual merchandising, operate the POS system, and collaborate with the team to meet daily goals while ensuring a welcoming store