Sales Associate — Deliver World‑Class Customer Experience

Williams-Sonoma, Inc.; Town of Riverhead (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental and vision insurance

Job summary

Williams-Sonoma, Inc. is seeking a Sales Associate in a fast-paced specialty retail environment. You will provide exceptional service, share in-depth product knowledge, and use effective selling techniques to drive multiple sales.

The role includes handling gift services, register transactions, and maintaining visual merchandising. Campaign goals and promotions knowledge are essential, along with flexibility to assist with stock, back orders, and special orders.

Qualifications

• 1-2 years customer service experience and retail sales experience.
• Ability to provide friendly, world-class service and product recommendations.
• Comfort handling register transactions and merchandise re-stocking.

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals Maintain knowledge of current sales and promotions
• Assist customers with special servicesincluding:gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Skills

Customer service

Sales

Product knowledge

Time management

Teamwork

Tools

POS system

Job description

Williams-Sonoma, Inc. is seeking a Sales Associate in a fast-paced specialty retail environment. You will provide exceptional service, share in-depth product knowledge, and use effective selling techniques to drive multiple sales.

The role includes handling gift services, register transactions, and maintaining visual merchandising. Campaign goals and promotions knowledge are essential, along with flexibility to assist with stock, back orders, and special orders.