Retail Sales Pro - Elevate Customer Moments

Pottery Barn; Costa Mesa (CA); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Employee discount

401(k)

Wellness program

Paid vacations

Health, dental, vision

Job summary

Williams-Sonoma, Inc. in Costa Mesa is seeking a Sales Associate to deliver exceptional customer service and use proven selling techniques in a fast-paced retail setting.

You will provide in-depth product knowledge, handle register transactions, and assist with special services such as gift registry and catalog orders. The role emphasizes achieving sales targets, maintaining store presentation, and contributing to a collaborative team environment.

Qualifications

• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required).
• Full-time associates are expected to have open availability to meet the needs of the business.
• Part‑Time Flex associates must be available to work weekends and two weekdays.

Responsibilities

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards.
• Assist customers with special services including gift wrap, gift registry, catalog orders and more.
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Demonstrate product knowledge, including features and benefits.
• Process, ticket and restock merchandise as needed.
• Comply with all Company policies and procedures.

Skills

Customer service

Sales skills

Teamwork

Time management

Retail experience

Education

High school diploma or equivalent

Tools

POS system

Job description

Williams-Sonoma, Inc. in Costa Mesa is seeking a Sales Associate to deliver exceptional customer service and use proven selling techniques in a fast-paced retail setting.

You will provide in-depth product knowledge, handle register transactions, and assist with special services such as gift registry and catalog orders. The role emphasizes achieving sales targets, maintaining store presentation, and contributing to a collaborative team environment.