Retail Sales Pro - Elevate Customer Experience

Williams-Sonoma, Inc.; Leawood (KS); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Brand discount

401(k) plan

Wellness program

Paid vacation

Health benefits

Résumé du poste

Williams-Sonoma, Inc. is seeking a Sales Associate to deliver a standout shopping experience with expert product knowledge and a focus on customer service. You will engage customers, process transactions, and support merchandising and inventory tasks in a fast-paced specialty retail setting.

The role emphasizes achieving sales goals, participating in promotions, and assisting with services like gift wrap, registry and special orders while maintaining store standards and policies.

Qualifications

• 1-2 years customer service experience in retail preferred.
• Full-time associates require open availability to meet business needs.
• Part-Time Flex associates must be available to work weekend shifts.

Responsabilités

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards.
• Achieve established sales and contest goals; maintain knowledge of current promotions.
• Assist customers with services including gift wrap, registry, catalogs, special orders, back orders and more.
• Utilize selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Operate register transactions accurately (sales, returns, exchanges).
• Assist with visual merchandising, signage and lighting; keep stockroom organized.
• Process, ticket and restock merchandise as needed; follow company policies.

Connaissances

Customer service

Sales

Product knowledge

Excellent communication

Team collaboration

Formation

High school diploma or equivalent

Outils

POS system

Description du poste

Williams-Sonoma, Inc. is seeking a Sales Associate to deliver a standout shopping experience with expert product knowledge and a focus on customer service. You will engage customers, process transactions, and support merchandising and inventory tasks in a fast-paced specialty retail setting.

The role emphasizes achieving sales goals, participating in promotions, and assisting with services like gift wrap, registry and special orders while maintaining store standards and policies.