Retail Sales Specialist

IDT Corporation; Richmond (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

IDT Corporation is seeking a passionate Retail Sales Specialist to join our team in Richmond, Virginia. The role involves direct sales of point of sale systems and Merchant Services while ensuring customer satisfaction. Candidates should have experience in sales and the ability to communicate effectively, with bilingual skills being a strong plus.

Qualifications

• 1-2 years’ experience in selling Merchant Services.
• Fluent in English and Spanish preferred.
• Basic computer skills and comfortable with tablets.

Responsibilities

• Responsible for outside, direct sales of NRS products in the Los Angeles area.
• Develop a plan to increase sales reach and ensure customer satisfaction.
• Provide light tech support on customer equipment.

Skills

Communication

Sales Skills

Customer Satisfaction

Multitasking

Attention to Detail

Tech Support

Tools

MS Office

CRM

Job description

National Retail Solutions (NRS plus), a division of IDT Corporation, is looking to add a passionate salesperson to our team. You will earn a competitive Salary, Benefits, + Commissions!

NRS' Retail Solutions help our customers' small businesses monitor and grow their business more effectively.

The Retail Sales Specialist will be responsible for outside, direct sales of the NRS product and service portfolio in the Los Angeles area. These products include point of sale systems, credit card processing, cash advances, and future products.

Our new teammate will develop a plan to increase the reach of IDT and NRS products in their territory by prospecting potential customers, securing orders, and ensuring ongoing customer satisfaction.

About the Opportunity:

• Make commissions from direct sales of our Point of Sale devices, Merchant Services, Cash Advances, Loyalty Programs, and retail products.
• Drive the application process, follow-ups, and close deals.
• Help customers understand how to use our services effectively.
• Provide light tech support on customers' equipment.
• Set up and follow up on installation and appointment schedules.
• Interact with multiple levels of support including Operations/Sales, Finance, and Help Desk.

What we would like to see:

• Motivated individual with at least 1-2 years’ experience in selling Merchant Services.
• Prior experience with PoS implementation and sales.
• Bilingual professionals fluent in English and Spanish are preferred; other languages considered.
• Must be prepared to travel and visit customers door-to-door.
• Basic computer skills – comfortable using tablets and Bluetooth equipment.
• Knowledge of MS Office and CRM required.
• Ability to communicate, present, and influence stakeholders at all levels.
• Proven ability to multitask with attention to detail.

About us: IDT is a Communications and Money Transfer company founded in 1990, headquartered in Newark, New Jersey. IDT is a leader in prepaid communication, money transfer, and payment services, and one of the world's largest international voice carriers. Listed on the NYSE, with over 1800 employees across 20+ countries and over $1.5 billion in revenues. Our flagship brand, Boss Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services, supporting IDT's mission to connect and share resources worldwide.Join us!