Retail Sales & Service Specialist

Navy Exchange; Corpus Christi (TX); On-site; USD 24,000 - 34,000; Full time

Job summary

Navy Exchange in Corpus Christi, TX is seeking a Sales Associate to be the face of our store, delivering friendly customer service, demonstrating product knowledge, and presenting our values to shoppers. You will learn our offerings, engage customers, and help them find items that meet their needs in a fast-paced retail environment.

The role emphasizes teamwork, accurate cash handling, basic math, cross-selling, inventory upkeep, and a positive, energetic attitude.

Qualifications

• Customer service experience is preferred.
• Strong interpersonal and verbal/written communication skills.
• Basic math skills for cash handling and transactions.
• Ability to multitask and work as part of a team.
• Willingness to learn product knowledge and company policies.

Responsibilities

• Assist customers and help them identify products and services.
• Direct customers to merchandise and inform them about promotions.
• Cross-sell and upsell products based on customer needs.
• Process sales using the Point-of-Sale system and handle cash accurately.
• Maintain store appearance and inventory accuracy.
• Complete paperwork, reports, and reconciliations as needed.
• Adhere to work schedule and perform other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Math basics

Teamwork

Multi-tasking

Education

High school diploma or equivalent

Job description

Navy Exchange in Corpus Christi, TX is seeking a Sales Associate to be the face of our store, delivering friendly customer service, demonstrating product knowledge, and presenting our values to shoppers. You will learn our offerings, engage customers, and help them find items that meet their needs in a fast-paced retail environment.

The role emphasizes teamwork, accurate cash handling, basic math, cross-selling, inventory upkeep, and a positive, energetic attitude.