Customer-First Retail Sales Associate

Navy Exchange; Corpus Christi (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Navy Exchange in Corpus Christi, TX is seeking a Sales Associate to welcome customers, explain products, and uphold the store image. You will assist with transactions, merchandising, and teamwork while delivering friendly, helpful service.

High school diploma or equivalent preferred; retail experience is helpful but not required. The role requires flexibility to work varied hours, including evenings, weekends and holidays. Training will cover product knowledge and store standards.

Qualifications

• Customer service experience is preferred but not required.
• Ability to learn products and articulate purpose professionally.
• Strong interpersonal and communication skills.
• Flexibility to work a variety of hours, including weekends and holidays.
• Attention to detail in handling transactions and store presentation.

Responsibilities

• CUSTOMER SERVICE - Proactively engage and make a connection with customers.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
• Maintaining store appearance.
• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation I
• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.

Skills

Customer service

Sales

Communication skills

Teamwork

Attention to detail

Strong work ethic

Education

High school diploma or equivalent

Job description

Navy Exchange in Corpus Christi, TX is seeking a Sales Associate to welcome customers, explain products, and uphold the store image. You will assist with transactions, merchandising, and teamwork while delivering friendly, helpful service.

High school diploma or equivalent preferred; retail experience is helpful but not required. The role requires flexibility to work varied hours, including evenings, weekends and holidays. Training will cover product knowledge and store standards.