Retail Sales Rockstar: Create Memorable Guest Experiences

141 Hard Rock Cafe International (STP) Inc; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Cafe International (STP) Inc is seeking a Retail Sales Associate (RSA) to guide guests through the shopping experience. The role blends hospitality, product knowledge, and sales in a fast-paced environment.

As RSA, you will greet guests, handle transactions with a POS, upsell, maintain merchandise displays, and ensure guest satisfaction. This on-site position supports our benefits package and team culture of iconic hospitality.

Responsibilities

• Greeting guests
• Answer questions politely and accurately
• Answering the phone
• Making proficient sales transactions using a point-of-sale system
• Handling cash and other forms of payment
• Maintaining proper cash drawer balances
• Directing guests to areas/restrooms
• Demonstrating product knowledge
• Determining guests’ needs through 1-on-1 conversations and informing guests of product features & benefits
• Suggestive selling using related items and higher-quality items
• Maintaining a clean and organized store
• Maintaining stock levels through retail pulls and inventories
• Displaying products per HRC visual display standards
• Performing opening and closing duties and side tasks
• Assuring guest satisfaction
• Creating memorable experiences
• Entertaining guests to create “Raving Fans”

Skills

Greet guests

Answer questions

Answer phone

POS transactions

Cash handling

Cash drawer balance

Direct guests

Product knowledge

Upsell techniques

Store cleanliness

Stock/inventory

Visual displays

Opening duties

Closing duties

Guest satisfaction

Customer experience

Job description

Hard Rock Cafe International (STP) Inc is seeking a Retail Sales Associate (RSA) to guide guests through the shopping experience. The role blends hospitality, product knowledge, and sales in a fast-paced environment.

As RSA, you will greet guests, handle transactions with a POS, upsell, maintain merchandise displays, and ensure guest satisfaction. This on-site position supports our benefits package and team culture of iconic hospitality.