Café Retail Sales & Guest Experience Specialist

100 Hard Rock Int'l USA, Inc; New York (NY); On-site; USD 26,000 - 34,000; Full time

Job summary

Hard Rock International is seeking a Retail Sales Associate (RSA) to guide guests through their shopping experience in our New York locations. The RSA will demonstrate product knowledge, engage guests in 1-on-1 conversations, and perform sales transactions with accuracy and courtesy.

The role requires remaining calm in a fast-paced environment, excellent organization, and a friendly, guest-focused attitude.

Qualifications

• Remaining calm in a hectic, fast-paced atmosphere.
• High level of organization with attention to detail and sense of urgency.
• Positive and outwardly friendly attitude toward guests.

Responsibilities

• Greet guests and assist with their shopping experience.
• Answer questions accurately and politely, and answer the phone.
• Process sales transactions using the point-of-sale system and handle cash.
• Maintain cash drawer balances and direct guests to relevant areas.

Skills

Calm under pressure

Attention to detail

Organizational skills

Customer friendliness

Job description

Hard Rock International is seeking a Retail Sales Associate (RSA) to guide guests through their shopping experience in our New York locations. The RSA will demonstrate product knowledge, engage guests in 1-on-1 conversations, and perform sales transactions with accuracy and courtesy.

The role requires remaining calm in a fast-paced environment, excellent organization, and a friendly, guest-focused attitude.