Retail Sales Pro — Customer-First, Team-Driven

Macy's; Redondo Beach (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Job summary

Macy’s is seeking a Retail Selling Colleague to deliver personalized recommendations and create standout shopping experiences on the sales floor. You’ll blend selling with hospitality, understand customer needs, and connect them to products and services, helping achieve sales goals and loyalty.

You’ll keep the space inviting and organized, assist with merchandise and fitting rooms, and contribute to a positive, team-driven environment with strong customer focus.

Qualifications

• Flexible availability including weekends and holidays.
• Ability to read and understand employment policies in English.
• Clear communication with customers and colleagues.

Responsibilities

• Assist customers on the floor and in the fitting rooms to meet sales goals.
• Maintain a clean, organized sales floor and fitting rooms; update signage and prices as needed.
• Explain Loyalty program benefits and assist customers with transactions.
• Process register transactions and operate handheld devices.

Skills

Customer service

Hospitality

Sales skills

Communication

Tools

Cash register

Handheld devices

Job description

Macy’s is seeking a Retail Selling Colleague to deliver personalized recommendations and create standout shopping experiences on the sales floor. You’ll blend selling with hospitality, understand customer needs, and connect them to products and services, helping achieve sales goals and loyalty.

You’ll keep the space inviting and organized, assist with merchandise and fitting rooms, and contribute to a positive, team-driven environment with strong customer focus.