Retail Sales Pro — Craft Memorable Customer Moments

Macy's; Burlington (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to deliver personalized recommendations and warm hospitality, turning shopping into memorable experiences. You’ll help customers on the sales floor or in fitting rooms while working toward sales goals.

Join a team focused on trust, loyalty, and excellent service; stay informed on products, promotions, and store standards to enrich every guest interaction.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to communicate effectively with customers, co-workers and supervisors.
• Be comfortable reading and understanding employment policies in English.

Responsibilities

• Greet customers, understand needs, and offer personalized recommendations.
• Maintain a clean, organized sales floor and fitting rooms.
• Review sales goals and stay informed about new arrivals and promotions.
• Explain Loyalty program benefits and thank customers at checkout.
• Support teamwork and adapt to changing priorities.

Skills

Customer focus

Teamwork

Effective communication

Flexible availability

Sales driven

Tools

Cash register

Handheld devices

Job description

Macy's is seeking a Retail Selling Colleague to deliver personalized recommendations and warm hospitality, turning shopping into memorable experiences. You’ll help customers on the sales floor or in fitting rooms while working toward sales goals.

Join a team focused on trust, loyalty, and excellent service; stay informed on products, promotions, and store standards to enrich every guest interaction.