Seasonal Retail Sales Pro — Customer-First Experience

Macy's; Schaumburg (IL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with well‑

Job summary

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, creating standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

Role emphasizes warmth, product knowledge, teamwork, and achieving selling goals through smart selling behaviors, while keeping the space clean and welcoming for every customer.

Qualifications

• Provide warm, personalized customer service on the sales floor and fitting rooms.
• Ability to understand and communicate policies in English.
• Willingness to work flexible hours, including days, evenings, weekends and holidays.
• Comfort with using electronic devices and register transactions.

Responsibilities

• Greet customers, build relationships, and drive sales through personalized conversations.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Review sales goals and stay informed about new arrivals and promotions.
• Promote Macy's Loyalty program and finish customer interactions with a thank you.
• Support team with merchandising, pricing updates, and merchandise moves.

Skills

Customer service

Communication

Teamwork

Sales focus

Flexibility

Tools

Cash register

POS system

Handheld devices

Job description

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, creating standout shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

Role emphasizes warmth, product knowledge, teamwork, and achieving selling goals through smart selling behaviors, while keeping the space clean and welcoming for every customer.