Retail Sales Print Production Lead

Staples; Los Angeles (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Weekly pay

Career development program

401(k) with company match

Full medical, dental and vision

Associate discounts on in-store and on

Discounts at retailers and more

Job summary

Staples in Los Angeles is seeking Print Production Leads to oversee the in-store print workflow, operate production equipment, and produce proofs for customer consultation.

You will drive customer satisfaction through attentive service and mentorship of teammates, while maintaining high production standards in a fast-paced retail setting. This full-time role offers growth opportunities and company benefits.

Qualifications

• Flexible schedule to meet store needs.
• Ability to multi-task and prioritize production steps.
• Attention to detail and quality control throughout print production.
• Ability to engage and speak with customers to understand their needs.
• Ability to work cooperatively in a fast-paced environment.
• Ability to manage conflict in a professional manner.
• Act with honesty and integrity regarding customer and business information.
• Basic computer skills to open, save and send files and use desktop publishing software.
• Must be able to lift and move supplies in the 10–50 lb range.

Responsibilities

• Be the primary print producer for orders submitted in-store, online or by email.
• Operate print equipment and produce proofs and samples for consultation.
• Drive customer satisfaction through exceptional service and quality.
• Train and coach associates to assist in print production as needed.
• Create and manage production workflow and set standards for the team.
• Maintain machine functionality and organization of supplies and completed orders.
• Be flexible with duties, including cleaning and shelf stocking.

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer communication

Team cooperation

Conflict management

Integrity

Computer literacy

Lifting heavy items

Tools

Adobe

Publisher

Microsoft Word

Job description

Print Production Leads

manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customer win.

• Be the primary print producer as customers submit print orders in-store, online and through email
• Use print equipment, produce proofs and samples for consultation, design quick edits
• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality
• Train and coach associates to assist in print production as needed
• Create and manage production workflow, set standards and processes for the rest of the team
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Ability to multi-task, prioritize and rank production steps for many jobs
• Attention to detail and keen eye for noticing quality issues (used throughout the print production process)
• Must be able to engage and speak to customers and understand their needs
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.