Retail Sales Print Production Lead

Staples, Inc.; Los Angeles (CA); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Full-time hours

Paid time off

Career development

Weekly pay

Bonus plan

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Employee discounts

Résumé du poste

Staples, Inc. in Los Angeles is seeking a Print Production Lead to manage store print orders in-store, online, and via email. You will operate print equipment, produce proofs, and edit designs while delivering high-quality service. This role emphasizes teamwork and customer-focused solutions in a fast-paced retail setting.

You will train associates, streamline production workflows, and maintain equipment and supplies, contributing to store goals and customer satisfaction.

Qualifications

• Flexible schedule based on store needs.
• Ability to multi-task and prioritize production steps.
• Attention to detail and quality issue spotting.
• Excellent customer communication to assess needs.
• Ability to work cooperatively in a fast-paced environment.
• Conflict management and cooperative problem-solving.
• Honesty and integrity with customer and business information.
• Basic computer skills and desktop publishing software familiarity.

Responsabilités

• Be the primary print producer as customers submit orders in-store, online and via email.
• Use print equipment, produce proofs and samples for consultation, design quick edits.
• Drive customer satisfaction by understanding needs and delivering quality service.
• Train and coach associates in print production tasks as needed.
• Create and manage production workflow and set standards for the team.
• Maintain machine functionality and organize supplies and completed orders.
• Be flexible with duties such as cleaning, stocking shelves, and other tasks.

Connaissances

Flexible schedule

Multi-tasking

Attention to detail

Customer service

Teamwork

Conflict resolution

Integrity

Basic computer skills

Outils

Microsoft Word

Adobe Creative Suite

Microsoft Publisher

Description du poste

Print Production Leads manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Bonus plan eligible

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a key role in helping your store, your people and your customer win.

• Be the primary print producer as customers submit print orders in-store, online and through email

• Use print equipment, produce proofs and samples for consultation, design quick edits

• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality

• Train and coach associates to assist in print production as needed

• Create and manage production workflow, set standards and processes for the rest of the team

• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)

• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Ability to multi-task, prioritize and rank production steps for many jobs

• Attention to detail and keen eye for noticing quality issues (used throughout the print production process)

• Must be able to engage and speak to customers and understand their needs

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher

• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.