Retail Sales Print Production Lead

Staples; Nampa (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay

Career development program

401(k) with company match

Medical, dental and vision insurance

Associate discounts on merchandise

Discounts at retailers/restaurants

Job summary

Staples in Nampa, Idaho is seeking a Print Production Lead to manage the in-store print workflow and serve as the go-to person for production processes. You will collaborate with the team and help customers, ensuring high-quality results and timely service.

You will train associates, maintain machine functionality, and drive workflow standards. The role requires flexible scheduling, strong attention to detail, and excellent communication with customers and team members.

Qualifications

• Flexible schedule to meet store needs.
• Ability to multi-task and prioritize production steps.
• Close attention to quality and accuracy in print output.
• Ability to engage customers and assess their needs.
• Ability to work in a fast-paced, sometimes stressful environment.
• Ability to handle conflicts in a calm, cooperative manner.
• Demonstrate honesty and integrity with customer and business info.
• Proficient with MS Word and basic desktop publishing tools.

Responsibilities

• Be the primary print producer for in-store orders, online and email submissions.
• Operate print equipment, produce proofs, and design quick edits.
• Drive customer satisfaction through service and quality.
• Train and coach associates in print production tasks.
• Create and manage production workflow, set standards across the team.
• Maintain machine functionality and organize supplies and finished orders.
• Assist with other duties such as cleaning and stocking as assigned.

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer engagement

Teamwork

Conflict management

Integrity

Basic computer skills

Word processing

Desktop publishing basics

Tools

Microsoft Word

Adobe Creative Suite

Publisher

Job description

Print Production Leads

manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customer win.

• Be the primary print producer as customers submit print orders in-store, online and through email
• Use print equipment, produce proofs and samples for consultation, design quick edits
• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality
• Train and coach associates to assist in print production as needed
• Create and manage production workflow, set standards and processes for the rest of the team
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Ability to multi-task, prioritize and rank production steps for many jobs
• Attention to detail and keen eye for noticing quality issues (used throughout the print production process)
• Must be able to engage and speak to customers and understand their needs
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.