Retail Sales Print Production Lead

Staples; Stratham (NH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Discounts at hundreds of retailers, ?

Many more benefits

Job summary

Staples is seeking a Print Production Lead to manage and maintain the print workflow for in-store, online, and email orders. You will be the go-to person for machine operations, proofs, and production processes while contributing to a fun, team-oriented retail culture.

You will collaborate with associates to ensure high-quality print results, coach teammates, and maintain efficient production standards in a fast-paced environment.

Qualifications

• Flexible schedule based on store needs.
• Multi-tasking and prioritizing production steps.
• Keen eye for quality and detail.
• Ability to engage customers and assess needs.
• Cooperative work in a fast-paced environment.
• Manage conflicts professionally.
• Honesty and integrity with customer and business information.
• Proficiency with desktop publishing software including Adobe and Publisher.
• Lift and move supplies (10-50 pounds) and stand/walk continually.

Responsibilities

• Be the primary print producer for in-store, online and email print orders.
• Operate print equipment, produce proofs and samples, perform quick edits.
• Improve customer satisfaction by understanding needs and delivering high-quality service.
• Train and coach associates for print production as needed.
• Create and manage production workflow, set standards and processes.
• Maintain machine functionality and organize completed orders and supplies.
• Assist with other duties as assigned (e.g., cleaning, stocking shelves).

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer service

Teamwork

Conflict management

Honesty & integrity

Computer literacy

Manual handling

Tools

Adobe (print/desktop publishing)

Publisher

Microsoft Word

Job description

Print Production Leads

manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customer win.

• Be the primary print producer as customers submit print orders in-store, online and through email
• Use print equipment, produce proofs and samples for consultation, design quick edits
• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality
• Train and coach associates to assist in print production as needed
• Create and manage production workflow, set standards and processes for the rest of the team
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Ability to multi-task, prioritize and rank production steps for many jobs
• Attention to detail and keen eye for noticing quality issues (used throughout the print production process)
• Must be able to engage and speak to customers and understand their needs
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.