Print Production Lead

Staples; Linden (NJ); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Generous paid time off

401(k) with company match

Full medical, dental, and vision insurance

Associate discounts

Career development program

Employee discounts

Retailer discounts

Career development program

Paid time off

Job summary

A leading retail company is seeking a Print Production Lead in Linden, NJ. The role involves managing the production workflow, training team members, and ensuring exceptional customer service in a fun, team-oriented retail environment. Responsibilities include using print equipment, maintaining standards, and collaborating with customers. A flexible schedule is necessary, along with skills in multi-tasking and basic computer operations. This position offers a range of benefits, including 401(k) matching and medical insurance.

Qualifications

• Ability to work a flexible schedule based on store’s needs.
• Manage conflict and interact with customers professionally.
• Lift and move supplies weighing 10-50 pounds.
• Manage conflict in a cooperative, non-confrontational way.
• Act with honesty and integrity regarding customer and business information.
• Engage with customers and understand their needs.
• Ability to work cooperatively in a fast-paced environment under pressure.
• Basic computer skills and familiarity with publishing software (Adobe, Publisher).
• Ability to lift 10–50 pounds and stand/walk continuously.

Responsibilities

• Manage production workflow and set standards for the team.
• Train and coach associates in print production.
• Drive customer satisfaction through exceptional service.
• Create and manage production workflow, set standards and processes for the team.
• Maintain machine functionality and organization (planogramming of orders, supplies).
• Be flexible on responsibilities (cleaning, stocking shelves, other duties).
• Drive customer satisfaction by assessing needs and delivering exceptional service.

Skills

Customer service

Attention to detail

Multi-tasking

Basic computer skills

Integrity

Customer communication

Teamwork under pressure

Computer skills

Lifting ability

Tools

Microsoft Word

Adobe Software

Desktop publishing software

Job description

Print Production Leads manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Play a key role in helping your store, your people and your customer win

• Be the primary print producer as customers submit print orders in-store, online and through email
• Use print equipment, produce proofs and samples for consultation, design quick edits
• Train and coach associates to assist in print production as needed
• Create and manage production workflow, set standards and processes for the rest of the team
• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)
• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)
• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality

Essential Skills And Experience

• Able to work a flexible schedule based on the store’s needs
• Ability to multi-task, prioritize and rank production steps for many jobs
• Attention to detail and keen eye for noticing quality issues (used throughout the print production process)
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Must be able to engage and speak to customers and understand their needs
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher
• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.