Retail Sales Print Production Lead

Staples, Inc.; Salem (NH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid time off

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

Assorted retailer discounts

Weekly pay

Career development program

Job summary

Staples, Inc. in Salem, NH is hiring Print Production Leads to manage the print workflow and act as the go-to person for machine operations and production processes. You will be part of a fun, team-oriented retail culture and help customers with expertise and care.

Full-time role with opportunities for interview quickly after applying. Staples offers a comprehensive benefits package and a supportive store environment that values collaboration and quality service.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Ability to multi-task, prioritize and rank production steps for many jobs.
• Attention to detail and keen eye for quality issues in print production.
• Must be able to engage and speak to customers and understand their needs.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word and desktop publishing software including Adobe and Publisher.

Responsibilities

• Be the primary print producer as customers submit print orders in-store, online and through email.
• Use print equipment, produce proofs and samples for consultation, design quick edits.
• Drive customer satisfaction by assessing customers’ needs and focusing on quality.
• Train and coach associates to assist in print production as needed.
• Create and manage production workflow, set standards and processes for the rest of the team.
• Maintain machine functionality and organization of orders and supplies.
• Be flexible on responsibilities including cleaning, stocking shelves, and other duties as assigned.

Skills

Flexible schedule

Multi-tasking

Attention to detail

Customer communication

Team collaboration

Conflict management

Integrity

Computer literacy

Tools

Adobe Creative Suite

Publisher

Microsoft Word

Job description

Print Production Leads manage and maintain the production workflow for print and are the "go to" person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Bonus plan eligible

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a key role in helping your store, your people and your customer win.

• Be the primary print producer as customers submit print orders in-store, online and through email

• Use print equipment, produce proofs and samples for consultation, design quick edits

• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality

• Train and coach associates to assist in print production as needed

• Create and manage production workflow, set standards and processes for the rest of the team

• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)

• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Ability to multi-task, prioritize and rank production steps for many jobs

• Attention to detail and keen eye for noticing quality issues (used throughout the print production process)

• Must be able to engage and speak to customers and understand their needs

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher

• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.