Retail Sales Print Production Lead

Staples, Inc.; Glendora (CA); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay

Bonus plan eligible

401(k) with company match

Full medical, dental and vision

Associate discounts on merchandise and

Discounts at retailers

Resumo da oferta

Staples, Inc. in Glendora, CA is seeking a Print Production Lead to manage the store's in-store, online, and email print orders, ensuring quality and timely delivery.

You will operate print equipment, prepare proofs, and support customer needs while mentoring teammates. This full-time role offers a team-focused retail culture, weekly pay, and a comprehensive benefits package.

Join us to help customers win with reliable print services and a fun, collaborative store environment.

Qualificações

• Flexible schedule based on store needs.
• Able to multi-task, prioritize, and rank production steps for many jobs.
• Attention to detail and keen eye for quality issues in print production.
• Must engage with customers and understand their needs.
• Ability to work cooperatively in a high paced environment.

Responsabilidades

• Be the primary print producer as customers submit orders in-store, online, and via email.
• Operate print equipment, produce proofs, and prepare samples for consultation.
• Drive customer satisfaction by understanding needs and delivering quality service.
• Train and coach associates to support print production.
• Create and manage production workflow, set standards and processes for the team.
• Maintain machine functionality and organized work area (planograms, supplies).
• Be flexible with responsibilities as needed (e.g., stocking shelves, other duties).

Conhecimentos

Print production

Customer service

Team leadership

Quality control

Multi-tasking

Adobe Publisher

Adobe Creative Suite

Ferramentas

Adobe InDesign

Microsoft Publisher

Descrição da oferta de emprego

Print Production Leads manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay

• Bonus plan eligible

• Compensation is based on qualifications and experience

• 401(k) with company match

• Full medical, dental and vision insurance

• Associate discounts on in-store and online merchandise, services and warranty plans

• Discounts at hundreds of retailers, restaurants and more

• And many more benefits

Play a key role in helping your store, your people and your customer win.

• Be the primary print producer as customers submit print orders in-store, online and through email

• Use print equipment, produce proofs and samples for consultation, design quick edits

• Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality

• Train and coach associates to assist in print production as needed

• Create and manage production workflow, set standards and processes for the rest of the team

• Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)

• Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

• Able to work a flexible schedule based on the store’s needs

• Ability to multi-task, prioritize and rank production steps for many jobs

• Attention to detail and keen eye for noticing quality issues (used throughout the print production process)

• Must be able to engage and speak to customers and understand their needs

• Ability to work cooperatively in a high paced and sometimes stressful environment

• Manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher

• Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.