Retail Sales Manager — Lead & Elevate the Team

The Dufresne Spencer Group, LLC; Farmington (NM); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Health, dental benefits

Vision insurance

Employee Discount 10% - 30%

Life/Disability Insurance

Flex Spending Account

401K

Paid Time Off

Job summary

Ashley Furniture in the United States seeks a Selling Manager to support the Store Manager and help manage daily operations in the showroom.

You will coach the sales, guest experience, and visual teams, review margins and quotas, hire and train staff, and ensure timely reporting. The role requires a high school diploma, 2+ years retail experience, 4+ years supervisory experience, and strong communication skills; a path to growth is available.

Qualifications

• High School Diploma required.
• 2+ years retail experience.
• 4+ years supervisory experience in retail.
• Previous supervisory experience required.
• Intermediate knowledge of Microsoft Office.
• Ability to learn in-house computer programs.
• Ability to handle guest concerns in a timely manner.
• Ability to interview and staff retail location.
• Ability to work flexible hours and travel as needed.
• Exceptional verbal and written communication skills.
• Knowledge and experience in team building skills.

Responsibilities

• Managing all departments in the showroom as directed by the Sales Manager.
• Reviewing sales including margins, volume, quotas, and closing ratios while suggesting future goals.
• Assisting the Sales Manager with customer-related issues escalating above the Guest Experience Manager.
• Working with the Visual Presentation Manager regarding product placement and reporting changes in policy to staff.
• Providing leadership to the sales, guest experience, and visual teams as portrayed by the Sales Manager.
• Coaching staff to build individual and team success in a professional manner.
• Learning about budgeted administrative costs including wages and supplies.
• Gaining an understanding of staff performance and assisting them as applicable.
• Ensuring complete and adequate documentation of procedures and tasks completed.
• Completing various report functions in a timely manner.
• Assisting with hiring, training, and coaching the sales team.
• Assisting the Sales Manager with preparing and administering performance evaluations.
• Providing timely and effective communications.
• Attending monthly staff meetings.

Skills

Verbal communication

Written communication

Team building

Guest handling

Staff interviewing

Flexible schedule

Travel availability

In-house software

Customer service

Education

High School Diploma

Tools

Microsoft Office

In-house software

Job description

Ashley Furniture in the United States seeks a Selling Manager to support the Store Manager and help manage daily operations in the showroom.

You will coach the sales, guest experience, and visual teams, review margins and quotas, hire and train staff, and ensure timely reporting. The role requires a high school diploma, 2+ years retail experience, 4+ years supervisory experience, and strong communication skills; a path to growth is available.