Retail Sales Manager - Lead a Tile Team

The Tile Shop; Colorado Springs (CO); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

HSA

Dental Insurance

Vision Insurance

401k Plan

Employee Discount

Job summary

The Tile Shop is seeking a Store Manager in Colorado Springs to lead a team of Sales Associates, coach staff on policies, and drive sales while delivering exceptional customer service. You will oversee store and warehouse operations, training, scheduling, inventory accuracy, and implementation of company standards.

The role emphasizes developing teams, meeting sales goals, and educating customers on tile products and installation processes.

Qualifications

• Must have weekend availability.
• Experience in retail management preferred.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.

Skills

Sales Management

Team Leadership

Customer Relations

Retail Sales

Training & Coaching

Store Operations

Tools

POS System

Job description

The Tile Shop is seeking a Store Manager in Colorado Springs to lead a team of Sales Associates, coach staff on policies, and drive sales while delivering exceptional customer service. You will oversee store and warehouse operations, training, scheduling, inventory accuracy, and implementation of company standards.

The role emphasizes developing teams, meeting sales goals, and educating customers on tile products and installation processes.