Retail Store Manager: Lead Sales & Customer Experience

Duluth Trading Company; Virginia; On-site; USD 55,000 - 75,000; Full time

Job summary

Duluth Trading Company seeks a hands-on Retail Sales Manager to lead daily store operations, drive sales, and deliver an exceptional customer experience. You’ll coach and schedule associates, manage visual merchandising, and ensure our durable, functional apparel is well presented and in-stock.

Partner with corporate on promotions, analyze sales metrics, and implement strategies to meet targets. You’ll foster Duluth’s practical, humorous, and authentic culture, resolving customer issues with

Qualifications

• Experience leading daily store operations
• Strong customer service and problem-solving abilities
• Ability to coach and schedule associates
• Merchandising and in-stock management experience

Responsibilities

• Lead daily store operations and drive sales while delivering an exceptional customer experience.
• Coach and schedule store associates to optimize performance.
• Manage visual merchandising and ensure durable, functional apparel is well presented and in-stock.
• Collaborate with corporate on promotions and campaigns.
• Analyze sales metrics and implement strategies to meet targets.
• Foster Duluth’s practical culture and resolve customer issues with creativity and respect.

Skills

Leadership

Customer service

Coaching

Visual merchandising

Sales analytics

Communication

Team management

Tools

POS system

Job description

Duluth Trading Company seeks a hands-on Retail Sales Manager to lead daily store operations, drive sales, and deliver an exceptional customer experience. You’ll coach and schedule associates, manage visual merchandising, and ensure our durable, functional apparel is well presented and in-stock.

Partner with corporate on promotions, analyze sales metrics, and implement strategies to meet targets. You’ll foster Duluth’s practical, humorous, and authentic culture, resolving customer issues with