Retail Sales Leader: Omnichannel & Customer Experience

Michaels Stores; Rocky Point (MS); Vor Ort; USD 25.000 - 32.000; Vollzeit

Benefits dieser Stelle

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Zusammenfassung

The Michaels Companies Inc. is seeking a Sales Manager for the Rocky Point, NY store to lead a high-performing selling culture and drive KPI results.

You will supervise front-end and service operations, coach staff, and ensure adherence to brand standards and SOPs to achieve exceptional customer experiences. Responsibilities include maintaining POS operations, running daily store activities, promoting loyalty programs, and delivering strong omni-channel service while managing staff across

Qualifikationen

• 3+ years retail leadership experience.

Aufgaben

• Assist Store Manager in leading SOPs and company programs.
• Ensure adherence to policies, store conditions, and results.
• Model and coach Customer Experience and ART of Selling behaviors.
• Provide Manager-on-Duty coverage for floor leadership and operations.

Kenntnisse

Retail Leadership

Customer Experience

Coaching

Sales Relationships

Tools

POS Systems

Self-Checkout Systems

Jobbeschreibung

The Michaels Companies Inc. is seeking a Sales Manager for the Rocky Point, NY store to lead a high-performing selling culture and drive KPI results.

You will supervise front-end and service operations, coach staff, and ensure adherence to brand standards and SOPs to achieve exceptional customer experiences. Responsibilities include maintaining POS operations, running daily store activities, promoting loyalty programs, and delivering strong omni-channel service while managing staff across