Retail Sales Leader: Lead Teams & Elevate Customer Experience

Express; Lancaster (Lancaster County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

Express is seeking a Retail Sales Leader at the Park City store to drive sales, coach associates, and manage daily operations. You will ensure excellent customer service, oversee stockroom tasks and checkout, and support product launches and visual standards.

The role requires strong communication, multitasking, and a collaborative team approach to deliver exceptional in-store experiences for customers.

Qualifications

• Education: High School or Equivalent.
• 1 year retail experience preferred.
• Must be available nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Develop and motivate associates to maximize sales potential.
• Provide in the moment coaching/training to store associates to ensure efficient floor operations and customer service.
• Partner with Store Management to provide feedback on associate performance.
• Assist in training associates on store operations, product, policy, and procedures.
• Execute action plans that optimize results.
• Execute all aspects of daily store operations.
• Oversee and authorize the checkout experience.
• Assist with merchandise flow including shipment and replenishment.

Skills

Retail sales

Customer service

Team leadership

Coaching

Multitasking

Education

High School or Equivalent

Tools

iPad

Registers

Job description

Express is seeking a Retail Sales Leader at the Park City store to drive sales, coach associates, and manage daily operations. You will ensure excellent customer service, oversee stockroom tasks and checkout, and support product launches and visual standards.

The role requires strong communication, multitasking, and a collaborative team approach to deliver exceptional in-store experiences for customers.