Retail Sales Leader: Inspire Teams, Elevate Experiences

EXPRESS; Castle Rock (CO); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Retirement plan

Job summary

PHOENIX Retail, LLC is seeking a Retail Sales Leader for the Express store in Castle Rock to drive in-store operations, coach associates, and deliver a superior customer experience. The role emphasizes leadership, training, and ensuring high standards across sales floors and stockrooms.

Responsibilities include coaching, scheduling, and ensuring policy compliance, while promoting omni-channel operations and a welcoming shopping environment for customers.

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 1 year.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Drive store operations on the sales floor and stockroom.
• Provide in-the-moment coaching to associates.
• Lead training on store operations, product, policy and procedures.
• Ensure daily store operations run smoothly and efficiently.
• Oversee checkout experience and customer interactions.

Skills

Customer service

Communication

Team leadership

Time management

Education

High School or equivalent

Tools

iPad

Register terminals

Job description

PHOENIX Retail, LLC is seeking a Retail Sales Leader for the Express store in Castle Rock to drive in-store operations, coach associates, and deliver a superior customer experience. The role emphasizes leadership, training, and ensuring high standards across sales floors and stockrooms.

Responsibilities include coaching, scheduling, and ensuring policy compliance, while promoting omni-channel operations and a welcoming shopping environment for customers.