Retail Sales Leader: Inspire Teams, Elevate In-Store

EXPRESS; Odessa (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company 1

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC, operating Express, seeks a Retail Sales Leader for Music City to drive on-floor and stockroom operations, coach associates, and deliver an exceptional in-store experience. The role focuses on leading a team to meet sales goals while upholding brand standards.

You will develop teams, manage scheduling, oversee checkout, merchandise flow, and collaborate with management to improve results while modeling outstanding customer service.

Qualifications

• High school diploma or equivalent.
• 1 year of retail or customer service experience.
• Proficient with iPad and cash registers.
• Availability including nights, weekends and non-business hours.
• Able to meet physical requirements.

Responsibilities

• Assist in developing and motivating associates to maximize sales potential.
• Provide on-the-spot coaching to store associates for floor operations and customer service.
• Partner with Store Management to give feedback on associate performance.
• Train associates on store operations, product, policy, and procedures.
• Execute daily store operations and ensure adequate associate coverage.
• Oversee checkout experience and merchandise flow including shipments.
• Monitor customer service and build effective schedules.
• Lead by example in delivering the customer experience.

Skills

Retail experience

Communication

Sales accountability

Team collaboration

Multitasking

Education

High School or equivalent

Job description

PHOENIX Retail, LLC, operating Express, seeks a Retail Sales Leader for Music City to drive on-floor and stockroom operations, coach associates, and deliver an exceptional in-store experience. The role focuses on leading a team to meet sales goals while upholding brand standards.

You will develop teams, manage scheduling, oversee checkout, merchandise flow, and collaborate with management to improve results while modeling outstanding customer service.