Retail Sales Leader & Team Coach for In-Store Excellence

Express; Lubbock (TX); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) and Roth 401(k) with company 
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Merchandise discount

Paid Time Off

Parental leave

Job summary

Express, a PHOENIX Retail, LLC brand, is seeking a Retail Sales Leader to join the South Plains store team in Texas. You will drive store operations, coach associates, and deliver an outstanding in-store experience for customers.

You will develop schedules, monitor performance, and ensure effective floor and stockroom processes while maintaining product knowledge and promoting company policies and promotions.

Qualifications

• Education: High School or Equivalent
• Years of Experience: 1 year retail experience
• Proficient with iPad and registers
• Available for nights, weekends and non-business hours
• Able to meet physical requirements

Responsibilities

• Assist in developing and motivating associates to maximize sales potential
• Provide in the moment coaching to store associates for floor operations and customer service
• Partner with Store Management to provide feedback on associate performance
• Assist in training associates on store operations, product, policy, and procedures
• Execute daily store operations and ensure appropriate associate coverage
• Oversee checkout experience and merchandise flow in-store and omni-channel
• Monitor customer service and build effective schedules to optimize coverage
• Promote an environment focused on delivering great in-store customer experiences

Skills

Retail leadership

Customer service

Team collaboration

Multitasking

Technology use (iPad, registers)

Education

High School diploma or equivalent

Tools

iPad

Registers

Job description

Express, a PHOENIX Retail, LLC brand, is seeking a Retail Sales Leader to join the South Plains store team in Texas. You will drive store operations, coach associates, and deliver an outstanding in-store experience for customers.

You will develop schedules, monitor performance, and ensure effective floor and stockroom processes while maintaining product knowledge and promoting company policies and promotions.