Retail Sales Leader - Inspire, Coach & Drive Experience

Express & Bonobos; Norfolk (VA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) and company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC seeks a Retail Sales Leader for Norfolk Premium. You will drive floor and stockroom operations, coach associates, and ensure a best-in-class customer experience.

Partner with management to optimize scheduling, training, and merchandise flow while delivering excellent service and upholding company standards. The role emphasizes leadership, teamwork, and proactive problem solving to meet sales goals and maintain store presentation.

Qualifications

• Previous retail leadership experience is preferred.
• Excellent customer service and communication skills.
• Ability to coach and develop team members to achieve sales goals.

Responsibilities

• Lead store operations on the sales floor and in stockroom.
• Coach and train associates to deliver great in-store experiences.
• Collaborate with store management on performance and scheduling.
• Manage merchandise flow and omni-channel processes in-store.
• Ensure checkout excellence and accurate cash handling.

Skills

Retail leadership

Customer service

Coaching

Teamwork

Multitasking

Education

High School or Equivalent

Tools

POS Systems

iPad

Job description

PHOENIX Retail, LLC seeks a Retail Sales Leader for Norfolk Premium. You will drive floor and stockroom operations, coach associates, and ensure a best-in-class customer experience.

Partner with management to optimize scheduling, training, and merchandise flow while delivering excellent service and upholding company standards. The role emphasizes leadership, teamwork, and proactive problem solving to meet sales goals and maintain store presentation.