Retail Sales Leader: Elevate Experience & Team Performance

Express; Houston (TX); Presencial; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental and vision coverage

401(k) and Roth 401(k) with Company 匹

Merchandise discount

Paid Time Off

Parental leave

Resumo da oferta

PHOENIX Retail, LLC is seeking a Retail Sales Leader for our Houston Premium store. The role drives floor and stockroom operations, coaches associates, and delivers a superior in-store shopping experience for customers.

The ideal candidate will bring 1 year of retail experience, strong communication, and the ability to manage schedules and product launches while upholding company policies and promotions.

Qualificações

• Education: High School or Equivalent.
• 1 year of retail experience preferred.
• Proficient in use of iPad and registers.
• Availability including nights, weekends and non-business hours.
• Able to meet physical requirements.

Responsabilidades

• Assist in developing and motivating associates to maximize sales potential.
• Provide in the moment coaching/training to store associates for floor operations and customer service.
• Partner with Store Management to provide feedback on associate performance.
• Assist in training associates on store operations, product, policy, and procedures.
• Execute action plans that optimize results.
• Execute all aspects of daily store operations.
• Oversee checkout experience and ensure smooth customer service.
• Assist with merchandise flow including shipment, replenishment and omni-channel tasks.
• Monitor and analyze customer service provided by team members.
• Build effective schedules with the right associates at the right time.
• Promote environment focused on great in-store customer experiences.
• Resolve customer service issues to positive outcomes.
• Lead and model the customer experience standards.

Conhecimentos

Retail experience

Customer communication

Sales accountability

Team collaboration

Multitasking

Formação académica

High School or Equivalent

Descrição da oferta de emprego

PHOENIX Retail, LLC is seeking a Retail Sales Leader for our Houston Premium store. The role drives floor and stockroom operations, coaches associates, and delivers a superior in-store shopping experience for customers.

The ideal candidate will bring 1 year of retail experience, strong communication, and the ability to manage schedules and product launches while upholding company policies and promotions.