Retail Sales Leader & Guest Experience Champion

American Eagle Outfitters, Inc.; Johnstown (AL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

40% off AE & Aerie

Discretionary bonuses

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team, run Leader on Duty shifts, and ensure a stellar guest experience. You’ll help drive KPIs, train associates, and uphold AEO Brand Standards on the Salesfloor and in the fitting rooms.

You’ll lead by example, coach for performance, and champion a Guest First culture while ensuring daily operations run smoothly and safety standards are followed across the store.

Qualifications

• Retail management experience required.
• Ability to drive sales and KPI performance.
• Strong communication and coaching skills.
• Commitment to guest-first service and brand standards.

Responsibilities

• Drive sales by maximizing fitting room and salesfloor productivity.
• Motivate and develop associates to deliver outstanding service.
• Recruit and hire strong talent to meet business needs.
• Provide real-time coaching and performance feedback.
• Execute daily visual and operational standards and ensure guest readiness.

Skills

Sales leadership

Team leadership

Guest experience

Coaching & training

Visual merchandising

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team, run Leader on Duty shifts, and ensure a stellar guest experience. You’ll help drive KPIs, train associates, and uphold AEO Brand Standards on the Salesfloor and in the fitting rooms.

You’ll lead by example, coach for performance, and champion a Guest First culture while ensuring daily operations run smoothly and safety standards are followed across the store.