Retail Sales Leader — Guest Experience Champion

American Eagle Outfitters, Inc.; Fairfax (VA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

40% off AE & Aerie

Store contests and exclusive prizes

Career development opportunities

401(k) retirement benefits

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team by handling Leader on Duty shifts and delivering an exceptional guest experience.

You will oversee daily operations, train and motivate associates, and drive sales results, while upholding AEO values and brand standards. As a hands-on leader, you will recruit and develop talent, manage performance with real-time coaching, and ensure a guest-first culture across the Salesfloor and fitting

Qualifications

• Retail leadership experience preferred.
• Strong guest-service orientation and KPI focus.
• Ability to recruit, train and coach associates.
• Excellent communication and time-management skills.

Responsibilities

• Drive sales by maximizing floor productivity and guest loyalty.
• Lead and coach the team to meet service standards and performance goals.
• Recruit, hire and develop strong talent to staff the store.
• Provide ongoing feedback and recognition to motivate performance.
• Execute visual and operational standards, including shipments and merchandising.

Skills

Sales leadership

Guest service

Team motivation

Training & development

KPI drive

Job description

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team by handling Leader on Duty shifts and delivering an exceptional guest experience.

You will oversee daily operations, train and motivate associates, and drive sales results, while upholding AEO values and brand standards. As a hands-on leader, you will recruit and develop talent, manage performance with real-time coaching, and ensure a guest-first culture across the Salesfloor and fitting