Retail Sales Leader - Elevate Customer Experience & KPIs

Wayfair; Wilmette (IL); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Competitive Pay

Career Growth

Health Benefits from Day One

401(k) with Company Match

Tuition Reimbursement

Employee Discount

Parental Leave Options

Job summary

Wayfair in Wilmette, Illinois, is seeking a Retail Sales Specialist who will play a crucial role in delivering exceptional service and driving sales. You'll lead by example, providing tailored product guidance and empowering customers to make informed decisions. This role involves collaboration with team members and requires a strong background in retail sales.

The ideal candidate will possess leadership experience along with customer service skills. We offer competitive pay, health benefits from day one, and opportunities for career growth.

Qualifications

• 1–3 years of experience motivating a team to meet sales goals in a retail environment.
• 1+ year in a retail sales role with a strong track record of meeting quotas or KPIs.
• Exceptional communication and problem-solving abilities.

Responsibilities

• Collaborate with Sales Floor Managers to foster a high-energy sales culture.
• Take ownership of individual and team KPIs and drive productivity.
• Act as a peer coach training team members on selling strategies.

Skills

Leadership Experience

Sales Expertise

Customer Service Skills

Tech Proficiency

Adaptability & Focus

Education

High school diploma or equivalent

Tools

CRM Tools

Google Suite

Microsoft Office

Job description

Wayfair in Wilmette, Illinois, is seeking a Retail Sales Specialist who will play a crucial role in delivering exceptional service and driving sales. You'll lead by example, providing tailored product guidance and empowering customers to make informed decisions. This role involves collaboration with team members and requires a strong background in retail sales.

The ideal candidate will possess leadership experience along with customer service skills. We offer competitive pay, health benefits from day one, and opportunities for career growth.