Retail Engagement Specialist

Wayfair; Denver (CO); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Health benefits from day one

401(k) with company match

Tuition reimbursement

Wayfair employee discount

Job summary

Wayfair is hiring a Retail Sales Associate in Denver to create an inviting shopping experience. You will assist customers from questions to orders, returns, and resolving issues with empathy and precision, aiming to meet sales targets and provide tailored product recommendations.

This full-time role emphasizes teamwork, cross-training across store functions, and delivering exceptional service. Benefits start day one and ongoing development opportunities are available.

Qualifications

• 1+ year of experience in retail sales or customer-facing roles.
• Willingness to work nights, weekends, and holidays based on business needs.
• Comfort using mobile devices, store apps, inventory tools, and POS systems.
• Strong sales instincts with communication, organization, and relationship-building skills.
• Ability to juggle multiple customers or tasks while staying accurate.

Responsibilities

• Engage with customers to understand needs and style preferences.
• Aim to meet or exceed sales per hour and revenue targets in a fast-paced setting.
• Provide product expertise and educate customers on options via POS, app, quotes, or online tools.
• Promote Wayfair offerings with in-store demos and planning tools to find perfect solutions.
• Collaborate with team to support carry-outs, curbside, returns, store upkeep, and back-of-house tasks.

Skills

Customer service

Sales

Communication

Time management

Multitasking

POS systems

Store apps

Inventory tools

Tools

POS systems

Store apps

Inventory tools

Job description

Wayfair is hiring a Retail Sales Associate in Denver to create an inviting shopping experience. You will assist customers from questions to orders, returns, and resolving issues with empathy and precision, aiming to meet sales targets and provide tailored product recommendations.

This full-time role emphasizes teamwork, cross-training across store functions, and delivering exceptional service. Benefits start day one and ongoing development opportunities are available.