Retail Sales Leader - Elevate Customer Experience

EXPRESS; Nashville (TN); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with Company match

Roth 401(k)

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX is seeking a Retail Sales Leader at our Opry Mills location to motivate teams, drive sales and deliver outstanding customer service in a fast-paced environment. You will coach associates, manage floor operations, and ensure policy compliance while supporting merchandise flow and omni-channel activities.

The role requires 1 year of retail experience, high school or equivalent, and the ability to work nights and weekends.

Qualifications

• High School or equivalent education completed.
• 1 year of experience in retail or customer-facing roles.
• Proficient with tablets (iPad) and cashier equipment.
• Available nights, weekends and non-business hours.
• Able to meet physical requirements for the role.

Responsibilities

• Assist in developing and motivating associates to maximize sales potential.
• Provide in the moment coaching to store associates for floor operations and customer service.
• Support management with performance feedback and operations execution.
• Train associates on store policies, product knowledge, and procedures.
• Execute daily store operations and optimize scheduling and coverage.
• Ensure a great in-store customer experience and effective checkout.

Skills

Retail experience

Customer service

Technology proficiency

Education

High School or equivalent

Job description

PHOENIX is seeking a Retail Sales Leader at our Opry Mills location to motivate teams, drive sales and deliver outstanding customer service in a fast-paced environment. You will coach associates, manage floor operations, and ensure policy compliance while supporting merchandise flow and omni-channel activities.

The role requires 1 year of retail experience, high school or equivalent, and the ability to work nights and weekends.