Retail Sales Leader - Customer-First Growth Driver

Todd Snyder, Inc.; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Job summary

Todd Snyder, Inc. is seeking a Sales Leader to support the store management team as a Leader on Duties, shaping a Customer First culture and driving store sales. You will train and coach the associate team, set goals, and monitor KPI performance while ensuring brand standards and efficient store operations.

This role is based in Washington, DC and requires flexible availability to meet store needs. In this position you will lead with strong communication, develop staff, and optimize guest

Qualifications

• Minimum high school education or equivalent.
• 1–2 years of retail experience.
• Team leader experience preferred.
• Flexible availability for store needs.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Lead the Leader on Duty to foster a Customer First culture.
• Set clear expectations and monitor performance with real-time coaching.
• Partner with management to execute the store business plan and drive KPI results.
• Train, coach, and motivate associates to improve performance.
• Maintain store standards and oversee daily operations and loss prevention.

Skills

Leadership

Customer service

Communication

Team management

Flexibility

Multitasking

Education

High School diploma or equivalent

Retail experience 1-2 years

Job description

Todd Snyder, Inc. is seeking a Sales Leader to support the store management team as a Leader on Duties, shaping a Customer First culture and driving store sales. You will train and coach the associate team, set goals, and monitor KPI performance while ensuring brand standards and efficient store operations.

This role is based in Washington, DC and requires flexible availability to meet store needs. In this position you will lead with strong communication, develop staff, and optimize guest